Recognize the problem
A sale, damage event, equipment change, or operating concern needs a detailed review.
Clarify what is included
Discuss inspection tools, camera equipment, written report. Separate proposed replacement parts from materials, equipment used during the visit and any report you will receive. Confirm compatibility for proposed parts.
The proposed work
Describe the change in use or condition prompting the visit and ask why this inspection level is proposed. Clarify accessible-area checks, interior scanning and how any unexamined portions will be documented for the identified system.
The equipment file
See the components. Ask better questions.
KNOW WHAT YOU ARE AGREEING TO
Before you approve the work.
Reason and scope +
Record the change or finding behind the proposed inspection level and the areas to be examined.
Access and documentation +
Clarify interior scanning, access arrangements and how unexamined areas will be reported.
Completion record +
Ask for the completed scope, findings and any unresolved limitations to be recorded at handover.
What else should you ask?
What does level 2 chimney inspection involve?
Describe the change in use or condition prompting the visit and ask why this inspection level is proposed. Clarify accessible-area checks, interior scanning and how any unexamined portions will be documented for the identified system.
What should the proposal say about parts, materials and equipment?
Discuss inspection tools, camera equipment, written report. Ask the provider to distinguish existing parts to inspect, proposed replacements, and tools, materials or reports included in the service. Request a reason for any replacement and confirm compatibility with your equipment. A list of possible items does not mean that every item must be supplied or replaced.
How is an inspection different from chimney sweeping?
An inspection assesses accessible components and documents findings; sweeping removes deposits within the agreed scope. One does not automatically replace the other. Ask which inspection is proposed, what can be accessed, whether cleaning is included and what written findings you will receive.
What information helps plan a chimney visit?
Describe the fireplace or appliance, its fuel type, recent use and any changes you have noticed. Mention previous repairs, water entry or a planned appliance change. Gather available service records and explain access restrictions. These details help define the visit without assuming what the chimney needs.
Can a chimney cap solve a water-entry problem?
A cap is one possible part of the assessment. Water may also enter around flashing, masonry joints or the crown. Ask what evidence supports the proposed repair and which area it addresses. A clear scope distinguishes a cap replacement from work elsewhere on the chimney.
What should an inspection report explain?
Ask for the areas examined, access limitations, photographs of relevant findings and the recommended next steps. The report should distinguish observed conditions from areas that were not visible. Use those findings to discuss repair options rather than treating a general service description as a diagnosis of your property.
How should I compare masonry repair proposals?
Compare the exact area and type of work: mortar joints, crown, flashing, liner or other components are different scopes. Ask about preparation, materials, access equipment and cleanup. If a proposal changes after inspection, request the reason and revised scope before agreeing.
What does Level 2 involve beyond a camera scan?
CSIA’s masonry guide includes accessible roof, attic, basement and crawl-space inspection, as well as interior scanning. Ask the inspector to describe the applicable scope for the actual chimney and connected appliances.
Why might an appliance change lead to a Level 2 proposal?
The CSIA guide identifies changed conditions, including a different appliance or fuel, as reasons for a more detailed inspection. Ask which change or finding supports the recommendation for your installation.
What if an attic or another inspection area cannot be reached?
CSIA’s guide calls for access exceptions and their reasons to be recorded. Ask what remains unexamined and how the limitation affects the report and any proposed follow-up.
What should I be able to match between the report and my property?
Request clear identification of the chimney, connected appliances and photographed locations. Keep the scope and findings together so an observation can be traced to the part examined rather than inferred from a generic report heading.





